At the event on October 3, FPT Telecom International (FTI) officially announced a strategic partnership with SolarWinds, becoming the first Managed Observability Service Provider (MOSP) in Vietnam, a service model designed to meet the diverse scales and needs of businesses.

Successfully held in Ho Chi Minh City, the ceremony marked an important milestone in enhancing the vision and development orientation between the two businesses. In particular, the event officially announced the technology solution model called Managed Observability Service Provider (MOSP) – a service model first launched in the Vietnamese market and Southeast Asia to help solve the needs and problems of many businesses in the current digital transformation period.

The event announced the strategic cooperation between FPT Telecom International, SolarWinds and Vietnet with the participation of many businesses

The Challenge of Managing Complex Systems in the Digital Age

The complexity of modern information technology systems is making it difficult for many businesses to monitor and manage effectively. According to a report by ITIC, on average, a business can lose up to 400,000 USD for every hour of system downtime. Therefore, equipping a modern, integrated monitoring system not only helps to quickly find the cause of the incident, minimize system downtime, but also optimizes infrastructure resources and saves business operating costs.

Mr. Ly The Hung, representative of SolarWinds in Vietnam, Laos, Cambodia and Myanmar, affirmed: “We understand the great difficulties in managing complex information technology systems with limited management and operation resources, especially for small and medium-sized enterprises. The cooperation between FTI and SolarWinds in providing the MOSP service model is the answer to the needs of businesses in finding suitable monitoring solutions. Built and operated on the FPT Data Center Fornix platform – the leading data center system in Vietnam and FTI’s team of experienced technicians, we believe that the MOSP service model will be a breakthrough solution to help businesses access, monitor and manage IT systems comprehensively and effectively.”

Mr. Ly The Hung, representative of SolarWinds in Vietnam, Laos, Cambodia and Myanmar, introduced the new generation IT system monitoring & management solution

MOSP Service Model – Flexible, Secure and Efficient

MOSP is a service model that applies the most advanced technology from SolarWinds, currently being officially deployed by FTI with outstanding advantages:

• Diverse deployment models (FTI Cloud, On-Premises) help businesses easily choose the most suitable solution.
• Flexible payment according to actual usage needs (Pay As You Go), helping to optimize investment budget.
• Flexible support for different usage purposes such as monitoring network infrastructure, applications, virtualization systems, and more.
• Unlimited scalability, supporting all deployment environments (On-Premises, SaaS, Virtual, Cloud).
• Easy integration into other services, creating a synchronous and efficient management ecosystem.

MOSP uses licensed software, ensuring the highest security standards, and is continuously updated and supported by SolarWinds’ team of experts.

One of the outstanding advantages of MOSP is the ability to deploy quickly within 48 to 72 hours, allowing businesses to access and monitor the system in a timely manner, without interrupting business operations. At the same time, the service allows flexible customization, meeting the specific needs of each industry, especially in the customer service and retail sectors, where speed and stability in operation play a core role in enhancing customer experience.

Potential of the surveillance system market

According to a report from MarketsandMarkets, the demand for surveillance systems for the global market is expected to reach 4.1 billion USD by 2028, with a compound annual growth rate (CAGR) of 11.7%. This reflects the trend of prioritizing the integration of complex monitoring systems, helping businesses around the world cope with the increasing challenges in modern information technology systems, especially in the context of the development of cloud services, IoT and microservices.

In Vietnam alone, the digital transformation process is taking place strongly, with the efforts and determination of the Government in implementing the national digital transformation program, setting the goal of increasing its position on the UN e-government rankings to the top 70 by 2025 and the top 50 by 2030. This means that the need to find comprehensive information technology management solutions that help optimize the system performance of businesses is increasing day by day.

With such great potential, through the MOSP model, Vietnamese enterprises can easily access advanced technology without worrying about initial costs, helping to take advantage of digital transformation opportunities to improve competitiveness in the market.

Conclusion

Mr. Tran Van Cuong – Director of FTI Business Division affirmed: “The strategic cooperation between FTI and SolarWinds marks an important step forward in providing advanced monitoring services to the market in Vietnam. The MOSP model not only meets the need for comprehensive monitoring but also supports businesses in optimizing processes, improving operational efficiency and ensuring stability in the digital age.”

Mr. Tran Van Cuong – Director of Business Division FPT Telecom International spoke about the significance of the strategic cooperation event with SolarWinds

With the benefits that MOSP brings, along with market development and technological innovation, businesses in Vietnam will have more useful tools to overcome challenges in the digital transformation process, enhance competitiveness and create a premise for sustainable development in the future.

About FTI and SolarWinds

FPT Telecom International (FTI) is a leading provider of technology and telecommunications solutions in Vietnam, with the mission of supporting businesses to optimize operational processes and improve information technology performance. Through cooperation with global partners, FTI is committed to bringing the most advanced and suitable solutions to the Vietnamese market and in the region.
SolarWinds is a leading provider of simple, powerful, secure, and constantly evolving IT management and system monitoring software with the goal of helping customers promote and optimize their businesses’ digital transformation.

FPT Telecom International