We believe that customer satisfaction is a solid foundation for long-term customer engagement. We constanly invest our expertise, time and service improvements to enhance customer experience.
We believe that customer satisfaction is a solid foundation for long-term customer engagement. We constanly invest our expertise, time and service improvements to enhance customer experience.
We are always in consistent status of delivering the best services. We commit our promises and satisfy our customers even in unexpected problems. Not deceiving to customers is definitely our principle.
Customer Service Manager of Yeah1 Entertainment Corporation
FPT Oncall has a stable signal during the conversation. This is the optimal solution in the recent Covid pandemic situation when your departments have to work from home because there is an easy-to-use Oncall application for CS and Leader to contact customers directly anywhere. In particular, FTI enthusiastically supports to install Oncall system.
IT Infrastructure Team Leader - Navigos Group Vietnam JSC
I am very satisfied with FTI's Voice service because there is always stability, excellent voice quality and FTI's support team is always ready to service and handle problems quickly. Thanks FTI.
Marketing Director of JJ Media Advertising and Communication Joint Stock Company
I am very happy to work with FPT in general and FTI in particular, all support is always timely, especially the Oncall CloudPBX service that helps us manage calls, store recording data in a best way.
CEO of Duong Gia Law Firm
I’m using hotline 1900 of FPT Telecom Internaltional and so impressive on this service. The service helps us to reach our customers more easily and conveniently, provide all the information customers need. I will continue to believe in using FTI's services if they meet the needs of my business.
Chief Accountant, Phuc Tien Trading And Construction JSC
FPT's E-Invoice software has an easy-to-use interface and function, especially when not I am not in the office. I'm very satisfied with the service.
Head of IT Operations - Home Credit Vietnam Finance Company Limited
Home Credit is using many FTI's services, the most impressive thing is that the sales team is always proactively proposing solutions to meet our needs. In addition, the technical team and customer care are always enthusiastic when there is an incident, even at midnight, we are still supported immediately.
IT Manager Green Edu JSC
Cloud service is stable and professional. FTI team supports very quickly and immediately. Thank you for your enthusiastic support.
Director of VINA TCC.,JSC
FTI's dedicated server rental is very good, we are very pleased when using data placed at FPT Data Center. The support team is very enthusiastic and willing to support us even out of office hours.
IT Manager Global Fashion Trading Corporation (Owner of Vascara)
Vascara has been using the service at FPT Data Center for more than 6 years, Sales team and Engineer team at Tan Thuan Data Canter have very good support, making Vascara feel secure in its operations of the whole system and reach nearly 140 stores nationwide.”
IT infrastructure manager of Viet Nam Australia Refrigeration Electrical Engineering Group JSC (Kangaroo., JSC)
FTI's Email Security Gateway service has helped our company protect comprehensively, focus instead of having to use many separate tools to prevent spam and email attacks. At the same time, it helps to keep company and work information confidential, and transactions are not interrupted. This enhances the image of our company
Head of Human Resources Administration of Hoa Lam Import And Distribution Company Limited
We have many branches in different provinces, FDrive service helps us not to worry about hardware investment, hiring administrator staff at each branch. Even when there are additional requests for resources, just need to contact FTI, deployment time is fast and very handy.
