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FPT OnCall is a voice service based on modern IP technology to deliver higher voice quality at a lower cost, providing full features on a flexible and easy touse voice system that meets all enterprises’ requirements.

FPT ONCALL offers all the functionality required by demanding businesses, wrapped up in an easy-to-use, flexible business phone system.

Businesses simply need to have an IP phone or an analog phone available through an IP gateway, or a softphone to be able to use the full functionality of a professional switchboard without any hardware investment.

Transforming your capital expenditure into operational expenditure, FPT ONCALL offers the lower set-up cost than any other phone system. Choose between annual or monthly payment and we will take care of the rest.

Visit FPT Work Oncall Website

Mechanism of action

Optimal Service

We not only provide a solution, but we provide an optimal service to help businesses build voice systems simply.

Operating Support

Get guaranteed quick and easy support when something goes wrong in use.

Nationalwide deployment

No more damages related to your invoices: no more lost, torn, broken or burnt invoices. No more frauds or fabricated invoices. Securing your invoices and data.

Receiving calls easily with smart phone

Easily receive calls from customers no matter where they are with only smart phones through the ONCALL app.

Supported on Android and iOS.

Choose a package that fits your business needs or contact us for a custom-tailored solution.

Oncall 1 Oncall 2 Oncall 3 Oncall 4 Oncall 5
Pricing (VND / month) 490.000 790.000 1.690.000 2.490.000 Contact Us
Extensions 10 20 50 100 >100
Call recording memory 30 days 30 days 30 days 30 days 30 days
Simultaneous calls Unlimited Unlimited Unlimited Unlimited Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free Free Free Free Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

*Installation fee: 500,000 VND. Get Free installation and extra two months of using the service when signing a prepaid contract with ONCALL, having the term of 12 months or above.

Oncall 1

Pricing (VND / month) 490.000
Extensions 10
Call recording memory 30 days
Simultaneous calls Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

Oncall 2

Pricing (VND / month) 790.000
Extensions 20
Call recording memory 30 days
Simultaneous calls Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

Oncall 3

Pricing (VND / month) 1.690.000
Extensions 50
Call recording memory 30 days
Simultaneous calls Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

Oncall 4

Pricing (VND / month) 2.490.000
Extensions 100
Call recording memory 30 days
Simultaneous calls Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

Oncall 5

Pricing (VND / month) Contact Us
Extensions >100
Call recording memory 30 days
Simultaneous calls Unlimited
Connect the hotline numbers 1900, 1800 and fixed numbers
Greeting, ringback tones, automatic voicemail instructions
Call routing
Call forwarding
Voice call recording
Manage details and history of incoming calls, outgoing calls and missed calls
Supports software for voice calls, video calls on PC, smartphone
Conference calls Free
Connect and call between internal branches
Call barring
Receive voicemail via email

Advanced functions

Store incoming / outgoing call recording

Accounting management, user charges

Integrated API for extended customer management applications

*Installation fee: 500,000 VND. Get Free installation and extra two months of using the service when signing a prepaid contract with ONCALL, having the term of 12 months or above.

FPT PBX &
Cloud Contact Center

Telephone switchboard service is based on a cloud and supplied via Internet instead of via telephone wire of a traditional switchboard. Customers only need to use a telephone, choose a telephone number, and they will immediately have switchboard without any investment costs.

Connected via a public Internet – no need to make any changes to the current network infrastructure.

Erase physical distance between different office locations.

Cloud-based PBX supports high availability and high security.

Softphone on smartphones to connect to the PBX via 3G or Wi-Fi.

Free-of-charge internal calls between local extensions.